Real estate marketing service scheduling and lead generation site

Viewport Marketing was a small startup I cofounded with some of my real estate connections, which aimed to significantly cut down on the time and energy required to request and coordinate virtual tour capture services.

The problem

Ordering services for getting 3D tours of properties traditionally requires a lot of back and forth.

You have to contact a sales person, provide property details, wait for a quote. Then you have to coordinate with your clients and find some open availability, communicate that back to the salesperson, and then wait for a response. They will confirm the time or possibly say no unfortunately that time doesn't work, does this time work? And then you coordinate back with your clients and so on and so forth.

The solution

The traditional system is quite cumbersome, and we were able to cut out a huge portion of this back and forth by creating a simple interface that allows you to create your own quote, request times that work for you, confirm your booking, and reschedule without playing phone tag with a rep.

We designed specific landing pages for each of our target customers, sales agents, property managers, and more. From these pages, customers are guided to a landing page on the full process which aimed to build trust through transparent pricing, customer proof points, and detailed steps of the whole process. Customers can then easily request a quote via our conversational booking flow, which was designed to follow a natural flow that a customer would have while on the phone with a rep.

Once the quote form is complete, the quote is sent to our backend where it is saved. Customers are then redirected to a page with a unique quote code. They can bookmark this page, or create an account to track their service order.